Onsite Services

  • Assistant Manager on duty (24 hours)
  • Room Service (24 hours)
  • Baby-sitting services
  • Car park (24 hours) valet parking available
  • Florist
  • Express check-out
  • Ability to cater for Kosher events
  • Hyatt World Wide Reservations Centre
  • Seven-day laundry and dry-cleaning service
  • Concierge services for all travel, entertainment and information needs
  • Major credit cards accepted
  • In-room safes
  • Photographic services
  • Lobby shops

Concierge desk

Grand Hyatt Melbourne is delighted to offer guests dedicated concierge services, located in the upper lobby of the hotel. Our friendly concierge team is there to assist and recommend things to do whilst in Melbourne.


Concierge are more than pleased to assist with any theatre bookings or dining requirements.


To speak to one of our friendly team members please contact 61 3 9653 4510 or email ghmelbourne.concierge@hyatt.com


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123 Collins Street, Melbourne, Victoria, Australia, 3000

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