Three (3) hours notice is required to cancel an appointment. Packages and fitness services require 24 hours notice. If cancellations occur within these times, guests will be charged the full appointment value. Non-arrivals will also incur the full appointment charge. Credit card and contact details are required at the time of booking to secure all reservations.
We recommend that you arrive early to relax and complete the pre-treatment consultation process. If you are delayed, please understand that consideration must be given to the next guest and treatment times will be reduced accordingly.